Seren Virtual SolutionsBook a discovery call
Services & PricingOur ApproachAboutBook a discovery call

Services & pricing

Your calls.
Our priority.

Live answering in your clinic’s name, thoughtful patient intake, and the coverage your practice needs to stay connected.

Packages & coverage

The right support for your practice day.

Choose business-hours support or extend your coverage into evenings and weekends.

Basic package

$1,800

Everyday support for your clinic’s business hours.

  • Live answering in your clinic’s name, Monday through Friday during business hours
  • New patient intake, message taking, and appointment scheduling
  • A daily call summary delivered to your inbox every evening
Discuss Basic

Full package

$3,200

Extended coverage and a clearer picture of your calls.

  • Everything in Basic, plus after-hours and weekend coverage
  • Crisis call triage with the 988 Suicide & Crisis Lifeline and an escalation protocol
  • A monthly performance report covering call volume, response times, and missed call recovery
Discuss Full

Add-on services

Coverage where you need it.

  • Lunch coverage
  • Overflow support
  • After-hours coverage
  • 24/7 coverage
Talk through your coverage →

HIPAA certified

Care in every conversation.

Seren supports mental health and wellness clinics with answering, scheduling, and message taking. Talk with us about your clinic’s hours, intake process, and escalation protocol so we can plan the right coverage together.

Business Associate Agreements

We sign a Business Associate Agreement (BAA) with your practice before handling protected patient information.

⌁

Let’s find your fit.

Call 754-254-1564 or book a discovery call.

Book a discovery call